A few months ago I was introduced to Thirty-One. I’m not a consultant, but I have a friend who is one. She invited me to a few online parties and I started learning about their products. I immediately fell in-love.
I have an obsession. Purses. 5 years ago my husband bought me my first Coach purse, but only because I agreed to donate my entire purse collection. This was a very difficult thing for me because I loved each and every one very much. After 5 years with my beautiful Coach purse, I finally caved and bought myself a Thirty-One purse. That poor purse has been through a lot — I’ve had people spill beer on it on a few occasions, it’s been to the Bahamas and Curacao, etc.
I wasn’t sure what to think when I first made my Thirty-One purchase. It’s very different from making a normal purchase online. I’m very happy with my purchase/products, but there are some cons I think others who haven’t purchased from a Thirty-One consultant before should know.
Con #1 — You don’t receive a confirmation upon placing your order.
Con #2 — Your order/card isn’t processed until a party is closed out. You will see a 0.01 cent charge as a hold on your account until it’s fully processed.
Con #3 — Once the party closes, you don’t receive confirmation your order is processed. You’ll only know if you check your bank account on a daily basis.
Con #4 — Once your account is charged, you don’t receive shipping info. I had to ask my friend and she provided me with the information.
I believe all of these cons should be resolved. As a customer, I think Thirty-One would fair better if they fixed these issues. I felt like such a pain in the ass, always asking my friend for the info.
I placed my order on February 10th. The Facebook party closed out February 19 — my account was charged the same day. I received my order on February 26th via UPS. In total, it took 16 days to complete the entire process.
The special for the month was spend $35 and receive 50% off select purses. I ended up buying the Hang-up Activity Organizer in Black Cross Pop and the Paris in Gatsby Green.
One of the huge reasons I decided to purchase products from Thirty-One is because of the Gatsby Green. It’s gorgeous! I originally wanted the Mini Diamond District, but because it wasn’t available in Gatsby Green, I chose the Paris. I’m actually very happy I did 🙂 It’s the perfect size and I love that it also came with an adjustable strap so you can wear it across your body or on one arm. It’s very versatile.
Isn’t it beautiful? Once I get the Hang-up Activity Organizer hooked up in our car, I’ll post some pictures of that as well.
Overall, I would purchase from Thirty-One again. I just wish I had known all of the cons before I made my purchase so that I didn’t seem so annoying, asking questions all the time.
Have you purchased from Thirty-One? What was your experience like?
**UPDATE** I ended up having to return the Hang-up Activity Organizer that I purchased because it did not fit our tablet in it (although I was told it would prior to me purchasing it) and it didn’t fit correctly in our Passat. I informed my consultant of the trouble and asked about the return process. She issued my refund immediately and informed me I needed to send the Hang-up Activity Organizer back to her immediately. I had to use the box I received my products in with all of the packaging. I had no problem with this until I realized I had to pay for the return! It cost me $14 to ship it back to her, which is half of what the product cost me. I wish my consultant would have explained the refund process to me like I asked rather than immediately issue the refund as soon as I brought my dissatisfaction to her attention. I would’ve rather kept the product and found a different use for it than come out of pocket to return it. Such a waste!!! I love the purse I purchased, but I am completely dissatisfied with my entire experience. I will never purchase from Thirty-one again!